Accidental Damage Guarantee.
The Guarantee.
We know that the road ahead can be unpredictable – that’s why we’ve got you covered. The Envoy Accidental Damage Guarantee provides protection for drivers that may experience accidental damage to their tyre through normal road use. Where damage has occurred, you’ll receive a replacement tyre at a discounted price, based on the amount of tread already used. That means you get every millimetre of tread that you purchase.
Replacement tyre discount
To make a claim against your Envoy Accidental Damage Guarantee you need to return the tyre to the Envoy dealer you bought it from. The dealer will replace the tyre at the discounted price based on the amount of tyre tread remaining according to the table below.
| Percentage of Tread Used | Allowance |
|---|---|
| Less than 10% | 100% Allowance |
| 11% to 25% | 75% Allowance |
| 26% to 50% | 50% Allowance |
| 51% to 75% | 25% Allowance |
| More than 75% | NIL Allowance |
The guarantee covers material or manufacturing defects and irreparable damage caused by normal road use. The guarantee is not transferable and excludes damage caused by the following:
Guarantee exclusions
The guarantee covers material or manufacturing defects and irreparable damage caused by normal road use. The guarantee is not transferable and excludes damage caused by the following:
- A mechanical default in the vehicle
- Use of unsuitable wheels
- Not maintaining correct tyre pressures
- Carrying or towing loads in excess of vehicle specs
- Improper or prolonged use of snow chains
- Competition use
- Removal of wheel or poor fitting of the tyre
- Acts of God, fire, vandalism or theft
- Road traffic accident damage or ensuing problems
- Use of tyre that doesn’t match the vehicle specification such as non-CP type tyres on motorhomes
- Prolonged contact with acids, solvents or oils
* The Accidental Damage Guarantee will only apply to Envoy tyres purchased in the UK and fitted by a registered Envoy stockist within the last four years.
